Motor Assistance

Secure free 24hr assistance in case of an emergency, a road accident, mechanical trouble or any other breakdown.

For immediate free assistance in the event of mechanical failure or a traffic accident:

Accident Care

In case of an accident you must contact our Motor Assistance service immediately. Our trained associates will visit the scene of the accident in order to:

  • Collect all the necessary details on site
  • Take photographs of the vehicles involved
  • Document the circumstances of the accident
  • Complete the required Accident Statement Forms on site
  • Arrange for your vehicle to be towed to the service garage of your choice
Road Assistance

In case of a breakdown, please contact our Motor Assistance service. The road assistance company we cooperate with will ensure that you receive immediate attention, wherever you are in Cyprus** (excluding occupied territories), to cater for the following:

• Mechanical problems

• Electrical engine problems

• Towing

• Change of car tyre

• Unlocking of vehicle

• Return of vehicle to the road

• Lack of fuel, water or oil

• Engine jump-starting

• Investigation of unusual sounds originating from the engine, gearbox or wheels


Road Assistance is not available for vehicles over 5 tones aggregate weight.


It is important to know that the service is not offered:

  • Beyond the road
  • To vehicles parked in basements
  • For vehicles that need to be transported from one technician to another e.g. from a mechanic to an electrician

Use the Genikes Mobile app (free via App Store and Google Play). Choose either Accident Care or Road Assistance, we will locate you via GPS and we will find you wherever you are.


For immediate motor assistance and accident care.

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